Returns & Exchanges
- Can I go into negative points?
- What happens to my Cheeky Rewards voucher if BNT refunds me due to out of stock issue?
- Do I get my Cheeky Rewards voucher back if I return something I bought it with?
- What happens if I return something I bought with a Cheeky Rewards Voucher?
- I used a Buy Now Pay Later system (Afterpay, Zip, Klarna) as my payment method, how can I request a return?
- I purchased using Paypal. What are my options for return?
- Do I get a refund of the delivery fee?
- Who gets the refund if I return a gift?
- Am I able to swap/exchange for another style?
- If the price has changed since I bought the item, will I receive the new price on my refund?
- Can I return an item in store that I bought online?
- I want to create a return but I spelt my email address incorrectly when I placed my order?
- I bought an item but have thrown away the tags. Can I still return it?
- I bought an item in store but have thrown away my receipt, what can I do?
- I can’t find my order number to create a return?
- How long will it take to get a refund?
- I’ve thrown out the packaging the order came in, can I still return it or will I have to buy a new satchel?
- I want to create a return, but my order is not showing up on my account?
- How and where can I send my return?